Description

Applicable on the Avaya Application Enablement Services Template. Monitors the Avaya AES CPU Usage, disk utilization, etc. Can be applied on Application Enablement Service (AES) Server 6.3.0.0.212-0 VIRTUAL_APPLIANCE_ON_SP. SNMP Obj Id=D.E.F.A.U.L.T. Name=2097336. Open TCP ports[443,22,]. DNS name(R)=p-corp-aesap-0a.adesa.com.

Prerequisites

SNMP should be enabled in end device and device should support AV-APPLICATION-ENABLEMENT-SERVICES-MIB OIDs and SNMP credentials should be attached against the device in portal.

How to Apply: This template is All instance selection based. It will not ask user to select any instance (s) while assigning it to a device.

Metric Parameters

Metric Parameters
ParameterDescription
Frequency
  • Frequency is the interval in which you want to probe and collect metric data from the target device/resource
  • Frequency is defined in minutes (min).
  • Warning ThresholdIf the metric value satisfies the condition defined along with Warning Threshold value, then a notification is sent to the user.
    Critical ThresholdIf the metric value satisfies the condition defined along with Critical Threshold value, then a notification is sent to the user.
    AlertThe alert value can be set to either Yes or No. If it is Yes, then an alert message is sent to the user.

    Metrics

    av.aes.cpu.usage

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.6889.2.27.2.1.6.4.0
    ExpressionNULL
    DescriptionProvides the CPU usage of the avaya application enablement server.
    [OID: 1.3.6.1.4.1.6889.2.27.2.1.6.4.0].
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameAvaya Application Enablement Service(AES) Server Monitor
    Unit%

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency151 – 1440 (mins)
    Filter
    Warning OperatorGREATER_THAN_EQUALEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Warning Threshold850-100
    Warning Repeat Count21-12
    Critical OperatorGREATER_THAN_EQUALEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Critical Threshold900-100
    Critical Repeat Count21-12
    AlertYesYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph

    av.aes.disk.utilization

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.6889.2.27.2.1.6.7.0,
    1.3.6.1.4.1.6889.2.27.2.1.6.8.0
    Expression(avAesServerDiskUsage / avAesServerAvailDisk) * 100
    DescriptionProvides the disk space used on the avaya application enablement server.
    [OID: 1.3.6.1.4.1.6889.2.27.2.1.6.8.0, 1.3.6.1.4.1.6889.2.27.2.1.6.7.0].
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameAvaya Application Enablement Service(AES) Server Monitor
    Unit%

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency151 – 1440 (mins)
    Filter
    Warning OperatorGREATER_THAN_EQUALEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Warning Threshold750-100
    Warning Repeat Count11-12
    Critical OperatorGREATER_THAN_EQUALEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Critical Threshold800-100
    Critical Repeat Count11-12
    AlertYesYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph

    av.aes.transport.state

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.6889.2.27.2.1.1.2.0,
    1.3.6.1.4.1.6889.2.27.2.1.1.1.0
    ExpressionavAesTransportState
    DescriptionProvides the state of the Avaya AES transport service. Possible status values are 1- Ready, 2- Running, 3- Stopped, 4- Paused, 5- Stopping, 6- Starting, 7- Unknown, 8- Resource Unavailable.
    [OID: 1.3.6.1.4.1.6889.2.27.2.1.1.2.0]
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameAvaya Application Enablement Service(AES) Server Monitor
    Unit

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency151 – 1440 (mins)
    Filter
    Warning OperatorIN_LISTEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Warning Threshold4,7[{"1":"ready"},{"2":"running"},{"3":"stopped"},{"4":"paused"},{"5":"stopping"},{"6":"starting"},{"7":"unknown"},{"8":"resourceUnavailable"}]
    Warning Repeat Count11-12
    Critical OperatorIN_LISTEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Critical Threshold3,5,8[{"1":"ready"},{"2":"running"},{"3":"stopped"},{"4":"paused"},{"5":"stopping"},{"6":"starting"},{"7":"unknown"},{"8":"resourceUnavailable"}]
    Critical Repeat Count11-12
    AlertYesYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph

    av.aes.transport.status

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.6889.2.27.2.1.1.3.0
    ExpressionNULL
    DescriptionProvides the status of the transport service. Possible status values are 1- Resuming, 2- Initializing, 3- Online, 4- Offline, 5- Pausing, 6- Stopping, 7- Down, 8- Unknown, 9- Resource Unavailable.
    [OID: 1.3.6.1.4.1.6889.2.27.2.1.1.3.0]
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameAvaya Application Enablement Service(AES) Server Monitor
    Unit

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency151 – 1440 (mins)
    Filter
    Warning OperatorIN_LISTEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Warning Threshold5,8[{"1":"resuming"},{"2":"initializing"},{"3":"online"},{"4":"offline"},{"5":"pausing"},{"6":"stopping"},{"7":"down"},{"8":"unknown"},{"9":"resourceUnavailable"}]
    Warning Repeat Count11-12
    Critical OperatorIN_LISTEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Critical Threshold4,6,7,9[{"1":"resuming"},{"2":"initializing"},{"3":"online"},{"4":"offline"},{"5":"pausing"},{"6":"stopping"},{"7":"down"},{"8":"unknown"},{"9":"resourceUnavailable"}]
    Critical Repeat Count11-12
    AlertYesYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph

    av.aes.tsapi.state

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.6889.2.27.2.1.3.2.0,
    1.3.6.1.4.1.6889.2.27.2.1.3.1.0
    ExpressionavAesTsapiState
    DescriptionProvides the telephony server application programming interface(TSAPI) state of the service. Possible status values are 1- Ready, 2- Running, 3- Stopped, 4- Paused, 5- Stopping, 6- Starting, 7- Unknown, 8- Resource Unavailable. [OID: 1.3.6.1.4.1.6889.2.27.2.1.3.2.0]
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameAvaya Application Enablement Service(AES) Server Monitor
    Unit

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency151 – 1440 (mins)
    Filter
    Warning OperatorIN_LISTEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Warning Threshold4,7[{"1":"ready"},{"2":"running"},{"3":"stopped"},{"4":"paused"},{"5":"stopping"},{"6":"starting"},{"7":"unknown"},{"8":"resourceUnavailable"}]
    Warning Repeat Count11-12
    Critical OperatorIN_LISTEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Critical Threshold3,5,8[{"1":"ready"},{"2":"running"},{"3":"stopped"},{"4":"paused"},{"5":"stopping"},{"6":"starting"},{"7":"unknown"},{"8":"resourceUnavailable"}]
    Critical Repeat Count11-12
    AlertYesYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph

    av.aes.tsapi.status

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.6889.2.27.2.1.3.3.0
    ExpressionNULL
    DescriptionProvides the telephony server application programming interface(TSAPI) status of the service. Possible status values are 1- Resuming, 2- Initializing, 3- Online, 4- Offline, 5- Pausing, 6- Stopping, 7- Down, 8- Unknown, 9- Resource Unavailable. [OID: 1.3.6.1.4.1.6889.2.27.2.1.3.3.0]
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameAvaya Application Enablement Service(AES) Server Monitor
    Unit

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency151 – 1440 (mins)
    Filter
    Warning OperatorIN_LISTEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Warning Threshold5,8[{"1":"resuming"},{"2":"initializing"},{"3":"online"},{"4":"offline"},{"5":"pausing"},{"6":"stopping"},{"7":"down"},{"8":"unknown"},{"9":"resourceUnavailable"}]
    Warning Repeat Count11-12
    Critical OperatorIN_LISTEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Critical Threshold4,6,7,9[{"1":"resuming"},{"2":"initializing"},{"3":"online"},{"4":"offline"},{"5":"pausing"},{"6":"stopping"},{"7":"down"},{"8":"unknown"},{"9":"resourceUnavailable"}]
    Critical Repeat Count11-12
    AlertYesYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph

    av.aes.dmcc.state

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.6889.2.27.2.1.5.2.0,
    1.3.6.1.4.1.6889.2.27.2.1.5.1.0
    ExpressionavAesDmccState
    DescriptionProvides the state of the DMCC (Device Media Call Control) service. Possible status values are 1- Ready, 2- Running, 3- Stopped, 4- Paused, 5- Stopping, 6- Starting, 7- Unknown, 8- Resource Unavailable. [OID: 1.3.6.1.4.1.6889.2.27.2.1.5.2.0]
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameAvaya Application Enablement Service(AES) Server Monitor
    Unit

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency151 – 1440 (mins)
    Filter
    Warning OperatorIN_LISTEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Warning Threshold4,7[{"1":"ready"},{"2":"running"},{"3":"stopped"},{"4":"paused"},{"5":"stopping"},{"6":"starting"},{"7":"unknown"},{"8":"resourceUnavailable"}]
    Warning Repeat Count11-12
    Critical OperatorIN_LISTEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Critical Threshold3,5,8[{"1":"ready"},{"2":"running"},{"3":"stopped"},{"4":"paused"},{"5":"stopping"},{"6":"starting"},{"7":"unknown"},{"8":"resourceUnavailable"}]
    Critical Repeat Count11-12
    AlertYesYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph

    av.aes.dmcc.status

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.6889.2.27.2.1.5.3.0
    ExpressionNULL
    DescriptionProvides the status of the DMCC (Device Media Call Control) service. Possible status values are 1- Resuming, 2- Initializing, 3- Online, 4- Offline, 5- Pausing, 6- Stopping, 7- Down, 8- Unknown, 9- Resource Unavailable. [OID: 1.3.6.1.4.1.6889.2.27.2.1.5.3.0]
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameAvaya Application Enablement Service(AES) Server Monitor
    Unit

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency151 – 1440 (mins)
    Filter
    Warning OperatorIN_LISTEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Warning Threshold5,8[{"1":"resuming"},{"2":"initializing"},{"3":"online"},{"4":"offline"},{"5":"pausing"},{"6":"stopping"},{"7":"down"},{"8":"unknown"},{"9":"resourceUnavailable"}]
    Warning Repeat Count11-12
    Critical OperatorIN_LISTEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Critical Threshold4,6,7,9[{"1":"resuming"},{"2":"initializing"},{"3":"online"},{"4":"offline"},{"5":"pausing"},{"6":"stopping"},{"7":"down"},{"8":"unknown"},{"9":"resourceUnavailable"}]
    Critical Repeat Count11-12
    AlertYesYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph