Description
This template monitors Cisco Call Manager related metrics.
Prerequisites
Gateway should be up and running. Cisco Call Manager device should be reachable from Gateway. Gateway Management profile should be added to the device. HTTP type credentials should be added against the device in the portal.
Metric Parameters
| Parameter | Description |
|---|---|
| Frequency | Warning Threshold | If the metric value satisfies the condition defined along with Warning Threshold value, then a notification is sent to the user. |
| Critical Threshold | If the metric value satisfies the condition defined along with Critical Threshold value, then a notification is sent to the user. |
| Alert | The alert value can be set to either Yes or No. If it is Yes, then an alert message is sent to the user. |
Metrics
cisco.uc.interface.tx.errors
Metric Details
| Applicable for | Device |
| Description | Metrics calculates transmitted errors rate per minute [Rate = (CurrPollValue - PrevPollValue) / (CurrPollTime - PrevPollTime)] |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | pmin |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
TX Errors
cisco.uc.interface.rx.errors
Metric Details
| Applicable for | Device |
| Description | Metrics calculates transmitted errors rate per minute [Rate = (CurrPollValue - PrevPollValue) / (CurrPollTime - PrevPollTime)] |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | pmin |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
RX Errors
cisco.uc.replication.state
Metric Details
| Applicable for | Device |
| Description | This counter represents the state of replication. The following list provides possible values: 0-Initializing. The counter equals 0 when the server is not defined or when the server is defined but realizes the template has not completed. 1-Replication setup script fired from this node. Cisco recommends that you run utils dbreplication status on the CLI to determine the location and cause of the failure. 2-Good Replication. 3-Bad Replication. A counter value of 3 indicates replication in the cluster is bad. It does not mean that replication failed on a particular server in the cluster. Cisco recommends that you run utils dbreplication status on the CLI to determine the location and cause of the failure. 4-Replication setup did not succeed. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | IN_LIST | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0,1,3,4 | [{"1":"Replication setup script fired from this node"},{"2":"Good Replication"},{"3":"Bad Replication"},{"4":"Replication setup did not succeed"},{"0":"Replication initializing"}] |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
DB Replication State
cisco.uc.db.change.notification.reqs.queued
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications express db change notification requests queued |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Warning Threshold | 100 | User defined |
| Warning Repeat Count | 1 | 1-12 |
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 200 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
DB Change Notification Request Queued
cisco.uc.db.change.notification.reqs.queued.mem
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications db change notification requests queued memory |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Warning Threshold | 100 | User defined |
| Warning Repeat Count | 1 | 1-12 |
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 200 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
DB Change Notification Request Queued Memory
cisco.uc.active.client.connections
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications active client connections |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Active Client Connections
cisco.uc.db.cn.processed
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of change notification messages processed by the server since reboot. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
DB Change Notifications Processed
cisco.uc.db.queue.delay
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of seconds that the change notification process has to process messages, but is not processing them. This condition is true if either Change Notification Requests Queued in Database (QueuedRequestsInDB) and Change Notification Requests Queued in Memory (QueuedRequestsInMemory) are set to a value of non-zero or the Latest Change Notification Messages Processed count is not changing |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | s |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
DB Queue Delay
cisco.uc.shared.memory.used
Metric Details
| Applicable for | Device |
| Description | This counter represents the shared memory that is used. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
DB Local DSN Shared Memory Used
cisco.uc.ccm.db.space.used
Metric Details
| Applicable for | Device |
| Description | This counter represents the amount of Ccm DbSpace that is being consumed |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Ccm DB Space Used
cisco.uc.cn.db.space.used
Metric Details
| Applicable for | Device |
| Description | This counter represents the percentage of change notification (CN) DSspace that is being consumed. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | % |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Change Notification DB Space Used
cisco.uc.ccmtemp.db.space.used
Metric Details
| Applicable for | Device |
| Description | This counter represents the amount of Ccmtemp DbSpace that is being consumed. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Ccmtemp DB Space Used
cisco.uc.shared.memory.free
Metric Details
| Applicable for | Device |
| Description | This counter represents the shared memory that is free. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
DB Local DSN Shared Memory Free
cisco.uc.root.db.space.used
Metric Details
| Applicable for | Device |
| Description | This counter represents the amount of RootDbSpace that is being consumed. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Root Database Space Used
cisco.uc.er.db.space.used
Metric Details
| Applicable for | Device |
| Description | This counter represents the amount of enterprise replication DbSpace that was consumed. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Entriprise Replication DB Space Used
cisco.uc.ersb.db.space.used
Metric Details
| Applicable for | Device |
| Description | This counter represents the amount of ERDbSpace that was consumed. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
ERDb Space Used
cisco.uc.mem.util
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications memory utilization |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | % |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 95 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Memory Utilization
cisco.uc.cpu.utilization
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications CPU Utilization |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | % |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 95 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
CPU Utilization
cisco.uc.disk.util
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications disk utilization |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | % |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN_EQUAL | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 98 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Disk Utilization
cisco.uc.disk.swap.util
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications disk swap utilization |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | % |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN_EQUAL | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 98 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Disk swap Utilization
cisco.uc.disk.queue.length
Metric Details
| Applicable for | Device |
| Description | Disk queue length |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Disk Queue Length
cisco.uc.virtual.mem.free
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications virtual memory free |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | KB |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Virtual Memory Free
cisco.uc.mem.free
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications memory free |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | KB |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Memory Free
cisco.uc.virtual.mem.util
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications virtual memory usage |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | % |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Warning Threshold | 70 | User defined |
| Warning Repeat Count | 1 | 1-12 |
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 80 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Virtual Memory Usage
cisco.uc.h323.calls.active
Metric Details
| Applicable for | Device |
| Description | Represents the number of streaming connections that are currently active (in use) on the configured H.323 device. In other words, the number of calls that actually have a voice path connected. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.locations.in.progress.calls
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of calls that are currently in progress on a particular Cisco Unified Communications Manager. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.locations.out.of.resources
Metric Details
| Applicable for | Device |
| Description | This metric computes Delta value for the counter OutOfResources. The OutOfResources counter represents the total number of times that a call on a particular Cisco Unified Communications Manager through the location failed due to lack of bandwidth. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN_EQUAL | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | No | Yes/No |
Sample Output
Location Out of Resources
cisco.uc.locations.video.out.of.resources
Metric Details
| Applicable for | Device |
| Description | This metric computes Delta value for the counter VideoOutOfResources. This VideoOutOfResources counter represents the total number of failed video-stream requests (most likely due to lack of bandwidth) in the location where the person who initiated the video conference resides. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | No | Yes/No |
Sample Output
No graph
cisco.uc.sip.calls.active
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of calls that are currently active (in use) on this SIP device. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.calls.active
Metric Details
| Applicable for | Device |
| Description | Calls active - This counter represents the number of voice or video streaming connections that are currently in use (active); in other words, the number of calls that actually have a voice path that is connected on Cisco Unified Communications Manager. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Calls Active
cisco.uc.pri.channels.active
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of PRI voice channels that are in an active call on a Cisco Unified CommunicationsManager. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
PRI Channels Active
cisco.uc.registered.hardware.phones
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of Cisco hardware IP phones that are currently registered in the system. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Registered Hardware Phones
cisco.uc.registered.mgcp.gateway
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of Media Gateway Control Protocol (MGCP) gateways that are currently registered in the system. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.registered.other.station.devices
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of station devices other than Cisco hardware IP phones that are currently registered in the system (for example, Cisco IP SoftPhone, CTI port, CTI route point, Cisco voice-mail port). |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Registered Other Station Devices
cisco.uc.extension.mobility.reqs.throttled
Metric Details
| Applicable for | Device |
| Description | This metric computes Delta value for the counter RequestsThrottled. The RequestsThrottled counter represents the total number of Login/Logout Requests that failed due to throttling. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Extension Mobility Requests Throttled
cisco.uc.call.manager.total.code.yellow.state
Metric Details
| Applicable for | Device |
| Description | This metric computes Delta value for the counter TotalCodeYellowEntry. This TotalCodeYellowEntry counter indicates the number of times that Cisco Unified Communications Manager call processing enters the code yellow state. This counter remains cumulative from the start of the Cisco Unified Communications Manager process. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | No | Yes/No |
Sample Output
No graph
cisco.uc.annunciator.out.of.resources
Metric Details
| Applicable for | Device |
| Description | This counter represents the total number of times that Cisco Unified Communications Manager attempted to allocate an annunciator resource from those that are registered to a Cisco Unified Communications Manager when none were available. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Annunciator Out of Resources
cisco.uc.hw.conference.out.of.resources
Metric Details
| Applicable for | Device |
| Description | This metric computes Delta value for the counter HWConferenceOutOfResources. This HWConferenceOutOfResources counter represents the total number of times that Cisco Unified Communications Manager attempted to allocate a hardware conference resource from those that are registered to a Cisco Unified Communications Manager when none was available. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | No | Yes/No |
Sample Output
No graph
cisco.uc.moh.out.of.resources
Metric Details
| Applicable for | Device |
| Description | This metric computes Delta value for the counter MOHOutOfResources. This MOHOutOfResources counter represents the total number of times that the Media Resource Manager attempted to allocate an Music on hold (MOH) resource when all available resources on all MOH servers that are registered with a Cisco Unified Communications Manager were already active. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | No | Yes/No |
Sample Output
No graph
cisco.uc.mtp.out.of.resources
Metric Details
| Applicable for | Device |
| Description | This metric computes Delta value for the counter MTPOutOfResources. This MTPOutOfResources counter represents the total number of times that Cisco Unified Communications Manager attempted but failed to allocate an Cisco Media Termination Point (MTP) resource from one MTP device that is registered with Cisco Unified Communications Manager. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | No | Yes/No |
Sample Output
No graph
cisco.uc.transcoder.out.of.resources
Metric Details
| Applicable for | Device |
| Description | This metric computes Delta value for the counter TranscoderOutOfResources. This TranscoderOutOfResources counter represents the total number of times that Cisco Unified Communications Manager attempted to allocate a transcoder resource from a transcoder device that is registered to a Cisco Unified Communications Manager when none was available. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | No | Yes/No |
Sample Output
No graph
cisco.uc.sw.conference.out.of.resources
Metric Details
| Applicable for | Device |
| Description | This metric computes Delta value for the counter SWConferenceOutOfResources. This SWConferenceOutOfResources counter represents the total number of times that Cisco Unified Communications Manager attempted to allocate a software conference resource from those that are registered to Cisco Unified Communications Manager when none were available. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | No | Yes/No |
Sample Output
No graph
cisco.uc.vcb.out.of.resources
Metric Details
| Applicable for | Device |
| Description | This counter represents the total number of failed new video conference requests. A conference request can fail because, for example, the configured number of conferences is already in use. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
VCB Out of Resources
cisco.uc.video.out.of.resources
Metric Details
| Applicable for | Device |
| Description | This counter represents the total number of times that Cisco Unified Communications Manager attempted to allocate a video-streaming resource from one of the video conference bridge devices that is registered to Cisco Unified Communications Manager when none was available. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Video Out of Resources
cisco.uc.location.out.of.resources
Metric Details
| Applicable for | Device |
| Description | This counter represents the total number of times that a call through Locations failed due to the lack of bandwidth. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Location Out of Resources
cisco.uc.call.manager.heartbeat
Metric Details
| Applicable for | Device |
| Description | It represents the heartbeat rate of the Cisco CallManager Attendant Console Server service. We are computing heartbeat rate per minute. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | pmin |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | LESS_THAN_EQUAL | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Warning Threshold | 30 | User defined |
| Warning Repeat Count | 1 | 1-12 |
| Critical Operator | LESS_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 25 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Call Manager Heartbeat
cisco.uc.registered.analog.access
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of registered Cisco analog access gateways that are registered with system. The count does not include the number of Cisco analog access ports. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Registered Analog Acccess
cisco.uc.calls.in.progress
Metric Details
| Applicable for | Device |
| Description | Calls in-progress - This counter represents the number of voice or video calls that are currently in progress on Cisco Unified Communications Manager, including all active calls. When a phone that is registered with Skinny Client Control Protocol (SCCP) goes off hook, the CallsInProgress progress counter increments. until it goes back on hook. For Cisco Unified IP Phones 7902, 7905, 7912, 7940, and 7960 that register with SIP, the CallsInProgress counter increments when the dial softkey is pressed. For all other phones that are running SIP, the CallsInProgress counter increments when the first digit is pressed. When all voice or video calls that are in progress are connected, the number of CallsInProgress represents the number of CallsActive. The counter decreases by one when a phone goes back on hook. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Calls in Progress
cisco.uc.avg.expected.delay
Metric Details
| Applicable for | Device |
| Description | This counter represents the current average expected delay before any incoming message gets handled. Alert is created based on the threshold values. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | ms |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 20 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Average Expected Delay
cisco.uc.code.red
Metric Details
| Applicable for | Device |
| Description | This counter indicates whether Cisco Unified Communications Manager has entered or exited a Code red state (call-throttling mode). Valid values include 0 (Exit) and 1 (Entry). CallManager is not able to recover, even after attempting call throttling. The CallManager service is shut down. An alert is created when the system enters the Code Red state. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | EQUAL | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 1 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Code Red Status
cisco.uc.code.yellow
Metric Details
| Applicable for | Device |
| Description | This counter indicates whether Cisco Unified Communications Manager has entered or exited a Code Yellow state (call-throttling mode). Valid values include 0 (Exit) and 1 (Entry). CallManager has initiated call throttling due to unacceptably high delay in handling incoming calls. An alert is created when the system enters the Code Yellow state. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | EQUAL | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 1 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.tftp.server.heartbeat
Metric Details
| Applicable for | Device |
| Description | It represents the heartbeat rate of the TFTP server. We are computing heartbeat rate per minute. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | pmin |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | LESS_THAN_EQUAL | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Warning Threshold | 30 | User defined |
| Warning Repeat Count | 1 | 1-12 |
| Critical Operator | LESS_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 25 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
TFTP Server Heartbeat
cisco.uc.sip.calls.attempted
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of calls that have been attempted on this SIP device, including both successful and unsuccessful call attempts. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.sip.calls.inprogress
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of calls that are currently in progress on a SIP device, including all active calls. When all calls that are in progress are connected, the number of CallsInProgress equals the number of CallsActive. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.sip.video.calls.active
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of video calls with streaming video connections that are currently active (in use) on this SIP device. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.sip.calls.completed.delta
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of calls that were actually connected (a voice path was established) from a SIP device. This metric shows the completed calls (Delta) based on template frequency. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.sip.video.calls.completed.delta
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of video calls that were actually connected with video streams for this SIP device. This metric shows the completed video calls (Delta) based on template frequency. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.call.manager.calls.completed.delta
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of calls that were actually connected (a voice path or video stream was established) through Cisco Unified Communications Manager. This number increases when the call terminates. This metric show the calls completed (DELTA) value. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Call Manager |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
