Description
This template monitors Cisco Unity Server related metrics.
Prerequisites
Gateway should be up and running. Cisco Unity Server device should be reachable from Gateway. Gateway Management profile should be added to the device. HTTP type credentials should be added against the device in the portal.
Metric Parameters
| Parameter | Description |
|---|---|
| Frequency | Warning Threshold | If the metric value satisfies the condition defined along with Warning Threshold value, then a notification is sent to the user. |
| Critical Threshold | If the metric value satisfies the condition defined along with Critical Threshold value, then a notification is sent to the user. |
| Alert | The alert value can be set to either Yes or No. If it is Yes, then an alert message is sent to the user. |
Metrics
cisco.uc.interface.tx.errors
Metric Details
| Applicable for | Device |
| Description | Metrics calculates transmitted errors rate per minute [Rate = (CurrPollValue - PrevPollValue) / (CurrPollTime - PrevPollTime)] |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | pmin |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
TX Errors
cisco.uc.interface.rx.errors
Metric Details
| Applicable for | Device |
| Description | Metrics calculates transmitted errors rate per minute [Rate = (CurrPollValue - PrevPollValue) / (CurrPollTime - PrevPollTime)] |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | pmin |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
RX Errors
cisco.uc.replication.state
Metric Details
| Applicable for | Device |
| Description | This counter represents the state of replication. The following list provides possible values: 0-Initializing. The counter equals 0 when the server is not defined or when the server is defined but realizes the template has not completed. 1-Replication setup script fired from this node. Cisco recommends that you run utils dbreplication status on the CLI to determine the location and cause of the failure. 2-Good Replication. 3-Bad Replication. A counter value of 3 indicates replication in the cluster is bad. It does not mean that replication failed on a particular server in the cluster. Cisco recommends that you run utils dbreplication status on the CLI to determine the location and cause of the failure. 4-Replication setup did not succeed. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | IN_LIST | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0,1,3,4 | [{"1":"Replication setup script fired from this node"},{"2":"Good Replication"},{"3":"Bad Replication"},{"4":"Replication setup did not succeed"},{"0":"Replication initializing"}] |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
DB Replication State
cisco.uc.db.change.notification.reqs.queued
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications express db change notification requests queued |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Warning Threshold | 100 | User defined |
| Warning Repeat Count | 1 | 1-12 |
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 200 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
DB Change Notification Request Queued
cisco.uc.db.change.notification.reqs.queued.mem
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications db change notification requests queued memory |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Warning Threshold | 100 | User defined |
| Warning Repeat Count | 1 | 1-12 |
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 200 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
DB Change Notification Request Queued Memory
cisco.uc.active.client.connections
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications active client connections |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Active Client Connections
cisco.uc.db.cn.processed
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of change notification messages processed by the server since reboot. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
DB Change Notifications Processed
cisco.uc.db.queue.delay
Metric Details
| Applicable for | Device |
| Description | This counter represents the number of seconds that the change notification process has to process messages, but is not processing them. This condition is true if either Change Notification Requests Queued in Database (QueuedRequestsInDB) and Change Notification Requests Queued in Memory (QueuedRequestsInMemory) are set to a value of non-zero or the Latest Change Notification Messages Processed count is not changing |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | s |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
DB Queue Delay
cisco.uc.shared.memory.used
Metric Details
| Applicable for | Device |
| Description | This counter represents the shared memory that is used. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
DB Local DSN Shared Memory Used
cisco.uc.ccm.db.space.used
Metric Details
| Applicable for | Device |
| Description | This counter represents the amount of Ccm DbSpace that is being consumed |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Ccm DB Space Used
cisco.uc.cn.db.space.used
Metric Details
| Applicable for | Device |
| Description | This counter represents the percentage of change notification (CN) DSspace that is being consumed. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | % |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Change Notification DB Space Used
cisco.uc.ccmtemp.db.space.used
Metric Details
| Applicable for | Device |
| Description | This counter represents the amount of Ccmtemp DbSpace that is being consumed. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Ccmtemp DB Space Used
cisco.uc.shared.memory.free
Metric Details
| Applicable for | Device |
| Description | This counter represents the shared memory that is free. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
DB Local DSN Shared Memory Free
cisco.uc.root.db.space.used
Metric Details
| Applicable for | Device |
| Description | This counter represents the amount of RootDbSpace that is being consumed. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Root Database Space Used
cisco.uc.er.db.space.used
Metric Details
| Applicable for | Device |
| Description | This counter represents the amount of enterprise replication DbSpace that was consumed. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Entriprise Replication DB Space Used
cisco.uc.ersb.db.space.used
Metric Details
| Applicable for | Device |
| Description | This counter represents the amount of ERDbSpace that was consumed. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Standard Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
ERDb Space Used
cisco.uc.database.disk.free.chunk
Metric Details
| Applicable for | Device |
| Description | The amount of free space available [in kilobytes] in the selected data chunk |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.msg.bad.mail.total
Metric Details
| Applicable for | Device |
| Description | This metirc computes Delta value for the counter Bad Mail Total. The Bad Mail Total counter represents total number of messages sent to the Bad Mail folder since the last restart of the MTA server. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.phone.call.count.current
Metric Details
| Applicable for | Device |
| Description | The current number of incoming and outgoing calls to the Cisco Unity Connection server. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.imap.server.errors.total
Metric Details
| Applicable for | Device |
| Description | This metirc computes Delta value for the counter Errors Total.The Errors Total counter represents total number of IMAP errors that the IMAP server returned since the last restart of the IMAP server |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.msg.non.delivery.receipts.total
Metric Details
| Applicable for | Device |
| Description | This metirc computes Delta value for the counter Non-delivery Receipts Total.The Non-delivery Receipts Total counter represents total number of non-delivery receipts since the last restart of the MTA server. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.phone.in.calls.cfb.total
Metric Details
| Applicable for | Device |
| Description | The total number of incoming calls that were received as Call Forward No Answer |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.phone.in.calls.cfna.total
Metric Details
| Applicable for | Device |
| Description | The total number of incoming calls that were received as Call Forward No Answer |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.phone.in.calls.current
Metric Details
| Applicable for | Device |
| Description | The current number of incoming calls. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.phone.mwi.reqs.failed.total
Metric Details
| Applicable for | Device |
| Description | This metirc computes Delta value for the counter MWI Requests Failed Total. The MWI Requests Failed Total counter represents total number of MWI requests that failed to connect to a destination number or complete MWI operation. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.phone.out.calls.release.transfers.failed
Metric Details
| Applicable for | Device |
| Description | This metric computes Delta value for the counter Outgoing Calls Release Transfers Failed. The Outgoing Calls Release Transfers Failed counter represents number of release transfers from the Cisco Unity Connection server that failed to connect to a destination number. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.phone.pager.notifications.failed
Metric Details
| Applicable for | Device |
| Description | This metric computes Delta value for the counter Pager Notifications Failed. The Pager Notifications Failed counter represents total number of pager notifications that failed to connect to a destination number |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.phone.port.idle.duration.avg
Metric Details
| Applicable for | Device |
| Description | The average time [in seconds] that any port remains idle between incoming calls to the Cisco Unity Connection server. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.phone.ports.idle.current
Metric Details
| Applicable for | Device |
| Description | The current number of integration ports that are not in use by the Cisco Unity Connection server. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | EQUAL | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.phone.ports.in.use.current
Metric Details
| Applicable for | Device |
| Description | The current number of integration ports that are in use by the Cisco Unity Connection server. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.personal.call.rules.transfer.failed
Metric Details
| Applicable for | Device |
| Description | This metric computes Delta value for the counter Transfer Failed. The Transfer Failed counter represents number of times that Cisco Unity Connection fails to transfer a call to a destination while personal call transfer rules were applied. Transfer failures include all conditions except when the called destination is connected, busy, or RNA or times out. A caller hanging up during a transfer gets considered a transfer failure. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.phone.msg.notification.failed.delta
Metric Details
| Applicable for | Device |
| Description | The total number of message notifications that failed to connect to a destination number. This metric shows Message Notifications Failed (DELTA) value. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 0 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.cuc.phone.msg.notification.total.delta
Metric Details
| Applicable for | Device |
| Description | The total number of message notifications that Cisco Unity Connection sent to subscribers. This metric shows message notifications that Cisco Unity Connection sent to subscribers (DELTA) value. |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Unity Connection |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
No graph
cisco.uc.mem.util
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications memory utilization |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | % |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 95 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Memory Utilization
cisco.uc.cpu.utilization
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications CPU Utilization |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | % |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 95 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
CPU Utilization
cisco.uc.disk.util
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications disk utilization |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | % |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN_EQUAL | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 98 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Disk Utilization
cisco.uc.disk.swap.util
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications disk swap utilization |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | % |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | GREATER_THAN_EQUAL | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 98 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Disk swap Utilization
cisco.uc.disk.queue.length
Metric Details
| Applicable for | Device |
| Description | Disk queue length |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | NULL |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Disk Queue Length
cisco.uc.virtual.mem.free
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications virtual memory free |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | KB |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Virtual Memory Free
cisco.uc.mem.free
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications memory free |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | KB |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | ||
| Warning Threshold | ||
| Warning Repeat Count | ||
| Critical Operator | ||
| Critical Threshold | ||
| Critical Repeat Count | ||
| Alert | No | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
Memory Free
cisco.uc.virtual.mem.util
Metric Details
| Applicable for | Device |
| Description | Cisco unified communications virtual memory usage |
| Category | Cisco UC Performance |
| Collector Type | Gateway |
| Monitor Name | Cisco UC Performance Monitor |
| Unit | % |
Possible Inputs
| Metric | Input Value | Range of Values |
|---|---|---|
| Frequency | 5 | 1 – 1440 (mins) |
| Filter | ||
| Warning Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Warning Threshold | 70 | User defined |
| Warning Repeat Count | 1 | 1-12 |
| Critical Operator | GREATER_THAN | Ends with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with |
| Critical Threshold | 80 | User defined |
| Critical Repeat Count | 1 | 1-12 |
| Alert | Yes | Yes/No |
| Graph (Yes/No) | Yes | Yes/No |
Sample Output
