Description

SNMP based template to monitor the Unity server status and ports information.

Prerequisites

SNMP should be enabled in end device and device should support CISCO-UNITY-MIB and SNMP credentials should be attached against the device in portal.

How to Apply: This template is All instance selection based. It will not ask user to select any instance(s) while assigning it to a device.

Metric Parameters

Metric Parameters
ParameterDescription
Frequency
  • Frequency is the interval in which you want to probe and collect metric data from the target device/resource
  • Frequency is defined in minutes (min).
    • Warning ThresholdIf the metric value satisfies the condition defined along with Warning Threshold value, then a notification is sent to the user.
    Critical ThresholdIf the metric value satisfies the condition defined along with Critical Threshold value, then a notification is sent to the user.
    AlertThe alert value can be set to either Yes or No. If it is Yes, then an alert message is sent to the user.

    Metrics

    cisco.unity.unity.server.status

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.9.9.385.1.2.1.0
    ExpressionNULL
    DescriptionProvides the current state of the local Unity server. Possible values are 1- stopped: The main Cisco Unity process is stopped, 2- starting: The main Cisco Unity process is starting, 3- running: The main Cisco Unity process is in normal operational mode, 4- stopping: The main Cisco Unity process is shutting down. [OID: 1.3.6.1.4.1.9.9.385.1.2.1.0]
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameCisco Unity Monitor - SNMP
    Unit

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency51 – 1440 (mins)
    Filter
    Warning OperatorEQUALEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Warning Threshold4[{"1":"stopped"},{"2":"starting"},{"3":"running"},{"4":"stopping"}]
    Warning Repeat Count11-12
    Critical OperatorEQUALEnds with, ==, !=, >=, <=, >, <, In Range, Out of range, Equals, Not equals, Equals Ignore Case, Not Equals Ignore Case, Contains, Not contains, Regex match, Regex no match, In string list, Not in string list, In List, Not in list, Starts with
    Critical Threshold1
    [{"1":"stopped"},{"2":"starting"},{"3":"running"},{"4":"stopping"}]
    Critical Repeat Count11-12
    AlertNoYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph

    cisco.unity.ports.total

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.9.9.385.1.2.2.0
    ExpressionNULL
    DescriptionProvides the total number of ports on the local Unity server. [OID: 1.3.6.1.4.1.9.9.385.1.2.2.0]
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameCisco Unity Monitor - SNMP
    UnitNone

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency51 – 1440 (mins)
    Filter
    Warning Operator
    Warning Threshold
    Warning Repeat Count
    Critical Operator
    Critical Threshold
    Critical Repeat Count
    AlertNoYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph

    cisco.unity.totalactive.ports

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.9.9.385.1.2.3.0
    ExpressionNULL
    DescriptionProvides the total number of ports that are currently active with calls.
    [OID: 1.3.6.1.4.1.9.9.385.1.2.3.0]
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameCisco Unity Monitor - SNMP
    UnitNone

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency51 – 1440 (mins)
    Filter
    Warning Operator
    Warning Threshold
    Warning Repeat Count
    Critical Operator
    Critical Threshold
    Critical Repeat Count
    AlertNoYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph

    cisco.unity.total.inboundports

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.9.9.385.1.2.4.0
    ExpressionNULL
    DescriptionProvides the total number of ports that are designated to answer incoming calls.
    [OID: 1.3.6.1.4.1.9.9.385.1.2.4.0]
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameCisco Unity Monitor - SNMP
    UnitNone

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency51 – 1440 (mins)
    Filter
    Warning Operator
    Warning Threshold
    Warning Repeat Count
    Critical Operator
    Critical Threshold
    Critical Repeat Count
    AlertNoYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph

    cisco.unity.active.inboundports

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.9.9.385.1.2.5.0
    ExpressionNULL
    DescriptionProvides the number of inbound ports that are currently active with calls.
    [OID: 1.3.6.1.4.1.9.9.385.1.2.5.0]
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameCisco Unity Monitor - SNMP
    UnitNone

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency51 – 1440 (mins)
    Filter
    Warning Operator
    Warning Threshold
    Warning Repeat Count
    Critical Operator
    Critical Threshold
    Critical Repeat Count
    AlertNoYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph

    cisco.unity.total.outboundports

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.9.9.385.1.2.6.0
    ExpressionNULL
    DescriptionProvides the total number of ports that are designated for outbound calls (includes message notification, MWI dialout and AMIS delivery). [OID: 1.3.6.1.4.1.9.9.385.1.2.6]
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameCisco Unity Monitor - SNMP
    UnitNone

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency51 – 1440 (mins)
    Filter
    Warning Operator
    Warning Threshold
    Warning Repeat Count
    Critical Operator
    Critical Threshold
    Critical Repeat Count
    AlertNoYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph

    cisco.unity.active.outboundports

    Metric Details

    Metric Details
    Applicable forDevice
    SNMP OID1.3.6.1.4.1.9.9.385.1.2.7.0
    ExpressionNULL
    DescriptionProvides the number of outbound ports that are currently active with calls.
    [OID: 1.3.6.1.4.1.9.9.385.1.2.7.0]
    CategorySNMP monitors
    Collector TypeGateway
    Monitor NameCisco Unity Monitor - SNMP
    UnitNone

    Possible Inputs

    Possible Inputs
    MetricInput ValueRange of Values
    Frequency51 – 1440 (mins)
    Filter
    Warning Operator
    Warning Threshold
    Warning Repeat Count
    Critical Operator
    Critical Threshold
    Critical Repeat Count
    AlertNoYes/No
    Graph (Yes/No)YesYes/No

    Sample Output

    No graph