This quick introduction to using the API shows how to get the OAuth2 authentication token needed for subsequent API requests. A simple API request is also made to verify successful authentication and connectivity.

Step 1: Get the credentials needed to request an authentication token

  1. From the console, elect All Clients and a client.
  2. Select Setup > Integrations > Integrations.
  3. In the Available Integrations section, click Other > Custom Integration.
  4. Enter a Name, Description, and in Category choose Custom.
  5. Click Install.
  6. In the Inbound tab, choose Authentication Type OAUTH2.
  7. Click Save.
  8. Click the copy icons to save the Tenant Id, Key, and Secret field values, which are needed for the OAuth2 authentication token request.

Step 2: Get an authentication token

This example shows how to request an authentication token request using your saved credentials. Enter the saved Key for the client_id parameter and the saved Secret for the client_secret parameter:

	-H "Content-Type: application/x-www-form-urlencoded"
	-H "Accept: application/json"
	-d "grant_type=client_credentials&client_id=vT9JKxpm9E...6jTm58w&client_secret=vvSzrRb2JU...BPCgTke9XY"

Successful authentication returns the authentication token in the access_token field:


Use the token and the saved Tenant Id in subsequent API requests to authenticate with the server.

The token is valid for two hours as indicated by the returned expires_in field.

Step 3: Make an API request to verify successful authentication

The following example searches for open alerts:

curl -X GET -k'
	-H 'Accept: application/json' 
	-H 'Authorization: Bearer 7609c2...ea918' 
	-H 'Content-Type: application/json'

The header Authorization field includes the authentication token returned with the previous request. The saved Tenant Id, client_1234 in this example, is required as a path parameter.

Successful connectivity and authentication with the server returns JSON data, which shows that no alerts satisfy the search criteria:

    "results": [],
    "totalResults": 0,
    "pageNo": 1,
    "pageSize": 100,
    "totalPages": 0,
    "nextPage": false,
    "descendingOrder": false