Endpoint
/api/v2/tenants/{tenantId}/{ticketType}/{ticketId}/notes/{noteId}

Deletes ticket note.

Path Parameters
tenantId
string

ticketType
string

ticketId
string

noteId
string

Responses

OK

Endpoint
/api/v2/tenants/{tenantId}/{ticketType}/{ticketId}/notes/{noteId}

Gets a note from a ticket.

Path Parameters
tenantId
string

ticketType
string

ticketId
string

noteId
string

Responses

OK

createdBy
object

createdBy.email
createdBy.firstName
createdBy.id
createdBy.lastName
createdBy.loginName
createdBy.phoneNumber
createdTime
string

description
string

id
integer

subject
string

updatedTime
string

{
  "createdBy": {
    "changePassword": false,
    "email": "john.smith@domain.com",
    "firstName": "John",
    "id": "USR0000002095",
    "lastName": "Smith",
    "loginName": "John.Smith"
  },
  "createdTime": "2016-03-03T18:04:37+0000",
  "description": "test notes-1-updated",
  "id": 15,
  "subject": "test notes",
  "updatedTime": ""
}
Endpoint
/api/v2/tenants/{tenantId}/{ticketType}/{ticketId}/notes/{noteId}

Updates ticket notes.

Path Parameters
tenantId
string

ticketType
string

ticketId
string

noteId
string

description
string

{
  "description": "Sample Description"
}

Responses

OK

id
integer

subject
string

{
  "id": 15,
  "subject": "Sample Note"
}