Launching Java Consoles

Introduction

Java consoles allow you to access a remote server using a Java-based plugin.

Prerequisites

The following are prerequisites for the Java plugin:

• Java version 8.x or later (Oracle JDK)
• Oracle JRE has to be installed
• Agent and gateway versions 4 (or higher).

Types of supported protocols

The types of supported protocols supported by the Java console are the following:

• RDP
• SSH
• Telnet
• FTRANSFER (FTP)
• RMSHELL
• TeamViewer (if installed TeamViewer integration)
• NEC UNIVERGE PC PRO (If installed NEC UNIVERGE PC PRO integration)

Key highlights

The Java console provides the following key features:

• Playback console session recording
• Clipboard access
• Data transfer
• Multi-console launch

Adding Java consoles

Add the details of the remote device to launch a console.

Launching Java consoles

To launch a Java console:

1. From All Clients, select a client.
2. Go to Infrastructure and select the category associated to the target resource.
3. Click the resource name to launch a Java console.
4. From the resource Overview page, click the Consoles button.
5. From the console list, click the Java console icon associated with the console name and download a .jnlp file.

   

6. Download and open the .jnlp file.
7. From the Console Login page, enter the Ticket ID/Alert ID.
8. For Activity Log Note, enter any comments for the RDP console activity (optional).
9. Enter the Username and Password.
   Note: Username and Password fields are disabled when adding a console.
10. Click OK.

The RDP console should be successfully launched.

Disconnecting Java consoles

To disconnect a Java console:

1. From the Java console window, click Close (“X”) icon.
2. Click Yes.

The session should be disconnected.