Synthetic Monitoring FAQs

Can I monitor my internet services from private and public locations using synthetic monitoring?

Yes, you can monitor private locations (internal network) and public locations. The supported public locations are:

1. Atlanta, U.S
2. California, U.S
3. Fremont, U.S
4. New Jersey, U.S
5. Canada Central
6. London, U.K
7. Frankfurt, Germany
8. Singapore
9. Tokyo, Japan
10. Mumbai, India

What are the different types of monitors supported by OpsRamp?

The different types of synthetic monitors available are:

• HTTP/HTTPS
• DNS
• FTP
• TCP
• UDP
• IMAP
• PING
• POP3
• RTT
• SIP
• SMTP
• SSL
• HTTP-SCRIPT Transaction

For more information, see Creating synthetic monitors.

What are the hardware requirements for synthetic monitoring?

Do I need to follow any prerequisites before adding a synthetic monitor?

Yes, the following prerequisites are required before adding a synthetic monitor:

• Whitelist IP addresses for location.
• Assign synthetics template - This is used to initiate synthetic monitoring using Assign Templates or Device Management Policies.
• Set permissions for Device Create, Device Edit, Device View, and Device Manage to create, edit, view, and delete the configured synthetic monitors respectively.
• Verify if your assigned role has access to all resources. Otherwise, you cannot delete a synthetic monitor.

How do I manage accounts for synthetic monitoring?

You can manage your account and organization. Click the following links to:

• Manage Clients
• Manage Users
• Manage Roles
• Manage Permissions

Can I assign templates to initiate synthetic monitoring?

Yes, synthetic monitoring starts only after assigning the synthetic templates to the monitor. For more information, see Assigning Templates.