Introduction
With Dynamics 365 Customer Insights, build a deep understanding of customers by connecting customer data from various transactional, behavioral, and observational sources to create a 360-degree customer view. Use these insights to drive customer-centric experiences and processes.
Note
Use the OpsRamp Azure public cloud integration to discover and collect metrics against the Azure service.Setup
To set up the OpsRamp Azure integration and discover the Azure service,
go to Azure Integration Discovery Profile and select Customer Insights.
Metrics
| OpsRamp Metric | Metric Display Name | Unit | Aggregation Type | Description |
|---|---|---|---|---|
| azure_dci_api_calls | Customer Insights API Calls | Count | Total | Customer Insights API Calls |
| azure_dci_mapping_import_operation_successful_lines | Mapping Import Operation Successful Lines | Count | Total | Mapping Import Operation Successful Lines |
| azure_dci_mapping_import_operation_failed_lines | Mapping Import Operation Failed Lines | Count | Total | Mapping Import Operation Failed Lines |
| azure_dci_mapping_import_operation_total_lines | Mapping Import Operation Total Lines | Count | Total | Mapping Import Operation Total Lines |
| azure_dci_mapping_import_operation_runtime_in_seconds | Mapping Import Operation Runtime In Seconds | Seconds | Total | Mapping Import Operation Runtime In Seconds |
| azure_dci_outbound_profile_export_succeeded | Outbound Profile Export Succeeded | Count | Total | Outbound Profile Export Succeeded |
| azure_dci_outbound_profile_export_failed | Outbound Profile Export Failed | Count | Total | Outbound Profile Export Failed |
| azure_dci_outbound_profile_export_duration | Outbound Profile Export Duration | Seconds | Total | Outbound Profile Export Duration |
| azure_dci_outbound_kpi_export_succeeded | Outbound Kpi Export Succeeded | Count | Total | Outbound Kpi Export Succeeded |
| azure_dci_outbound_kpi_export_failed | Outbound Kpi Export Failed | Count | Total | Outbound Kpi Export Failed |
| azure_dci_outbound_kpi_export_duration | Outbound Kpi Export Duration | Seconds | Total | Outbound Kpi Export Duration |
| azure_dci_outbound_kpi_export_started | Outbound Kpi Export Started | Seconds | Total | Outbound Kpi Export Started |
| azure_dci_outbound_kpi_record_count | Outbound Kpi Record Count | Seconds | Total | Outbound Kpi Record Count |
| azure_dci_outbound_profile_export_count | Outbound Profile Export Count | Seconds | Total | Outbound Profile Export Count |
| azure_dci_outbound_initial_profile_export_failed | Outbound Initial Profile Export Failed | Seconds | Total | Outbound Initial Profile Export Failed |
| azure_dci_outbound_initial_profile_export_succeeded | Outbound Initial Profile Export Succeeded | Seconds | Total | Outbound Initial Profile Export Succeeded |
| azure_dci_outbound_initial_kpi_export_failed | Outbound Initial Kpi Export Failed | Seconds | Total | Outbound Initial Kpi Export Failed |
| azure_dci_outbound_initial_kpi_export_succeeded | Outbound Initial Kpi Export Succeeded | Seconds | Total | Outbound Initial Kpi Export Succeeded |
| azure_dci_outbound_initial_profile_export_duration_inseconds | Outbound Initial Profile Export Duration In Seconds | Seconds | Total | Outbound Initial Profile Export Duration In Seconds |
| azure_adla_job_for_standard_kpi_failed | Adla Job For Standard Kpi Failed In Seconds | Seconds | Total | Adla Job For Standard Kpi Failed In Seconds |
| azure_adla_job_for_standard_kpi_time_out | Adla Job For Standard Kpi TimeOut In Seconds | Seconds | Total | Adla Job For Standard Kpi TimeOut In Seconds |
| azure_adla_job_for_standard_kpi_completed | Adla Job For Standard Kpi Completed In Seconds | Seconds | Total | Adla Job For Standard Kpi Completed In Seconds |
| azure_import_asa_values_failed | Import ASA Values Failed Count | Count | Total | Import ASA Values Failed Count |
| azure_import_asa_values_succeeded | Import ASA Values Succeeded Count | Count | Total | Import ASA Values Succeeded Count |
| azure_dci_profiles_count | Profile Instance Count | Count | Total | Profile Instance Count |
| azure_dci_interactions_per_month_count | Interactions per Month Count | Count | Total | Interactions per Month Count |
| azure_dci_kpis_count | KPI Count | Count | Total | KPI Count |
| azure_dci_segments_count | Segment Count | Count | Total | Segment Count |
| azure_dci_predictive_match_policies_count | Predictive Match Count | Count | Total | Predictive Match Count |
| azure_dci_predictions_count | Prediction Count | Count | Total | Prediction Count |
Event support
- Supported
- Configurable in OpsRamp Azure Integration Discovery Profile.