Introduction
OpsRamp’s Secure Remote Console enables you to launch consoles into managed devices remotely. Remote consoles let you securely log into hybrid infrastructure through a wide variety of protocols like Secure Shell (SSH), Remote Desktop Protocol (RDP), Telnet, and Virtual Network Computing (VNC).
Note
All actions carried out by an administrator on a device are recorded.Benefits
The benefits of using remote consoles are:
- Accessing a remote device through secured protocols
- Viewing or taking control of distributed systems to help users with issues.
- Transferring files among servers.
- Using video playback recordings for audit trails, change and compliance management, and training.
Types of remote consoles
OpsRamp provides the following types of remote consoles:
- Java console (JNLP): Allows you access a remote server using a Java-based plugin.
- Browser console: Allows you to access a remote server using a web browser.
Types of Protocols
The following table shows the types of supported protocols:
Protocol Type (Service Type) | Connector Type | Supported Console | Port Number | IP Address |
---|---|---|---|---|
Remote Desktop Protocol (RDP) | Agent/Gateway | Java/Browser | 3389 | Local host IP address 127.0.0.1 |
Virtual Network Computing (VNC) | Gateway | Java | 5900 | IP address of target device |
Secure Shell (SSH) | Agent/Gateway | Java/Browser | 22 | IP address of target device |
Secure Shell with Public Key (SSHPUBLICKEY) | Gateway | Java/Browser | 22 | IP address of target device |
Telnet (TELNET) | Agent/Gateway | Java/Browser | 23 | IP address of target device |
Remote Shell (RHSHELL) | Agent | Java | N/A | IP address of target device |
File Transfer (FTRANSFER) | Agent | Java | N/A | Local host IP address 127.0.0.1/IP address of target device |
Locations to launch consoles
You can launch either a Java console or browser console from the following locations:
- Infrastructure page on each device
- Infrastructure page on multiple devices
- Device Details page
- Alert Details page
- Incident page
- Service Desk page
- Management Profile page
- Gateway Profiles page
- Topology page