OpsRamp supports notification using Email, SMS and Voice channels.

Users can configure these preferences under their user profile based on notification priority. Example: Administrator has configured escalation notifications to a user. Users can choose to receive notifications on different channels (SMS, Email and Voice) based on notification priority.

Setting notification references

To configure notification references under a user profile:

  1. Click My Profile.
  2. From the left pane, click Preferences > Notification Preferences. Notifications Preferences page is displayed.
  3. Click Edit. Configure how the alert notifications should be received and Save.
  4. Primary Email is the default email used for sending alert notifications. However, you can choose to use an alternative email.
  5. Click Change and select an alternate email.
Notification Preferences

Notification Preferences